Communication

Definition

I can communicate and manage a project to address customer needs.

Level of Mastery:
Developing

Orally convey needs to others; transmits clear written communication using professional terms; all communications are respectful (free from derogatory or generalizing language).

Level of Mastery:
Developed

Orally communicate with minimal distracting words; able to communicate in written word with minimal grammatical and spelling errors; able to utilize computer-based communication software.

Level of Mastery:
Highly Developed

Orally communicate in an articulate manner with no distracting words; written communication has no spelling or grammatical errors; utilizes computer software with no issues.

Example Assessment:
Formative

  • Scenario with pictures
  • Written correspondence

Example Assessment: Summative

  • Written “exam” (resume/cover letter)
  • Scenario application